How does it work?
MicroGifts - from sending to spending in four easy steps
02. Receive a digital Mastercard
03. Save to your mobile digital wallet
04. Spend using Tap’n’Go or online
FAQ’s:
Where can I spend my MicroGift?
MicroGifts can be spent at any retailer where MasterCard is accepted.
When does the gift card expire?
The MicroGift expiry date is 36 months from activation.
Can I use my MicroGift to withdraw cash from an ATM?
No, you cannot withdraw cash from an ATM.
What happens when I receive multiple gift cards?
Each MicroGift you receive will be loaded onto the same MicroGifts MasterCard.
I cannot remember my password, what should I do?
Click ‘forgot password’. Your password is Alpha Numeric with 8-12 characters including 1 special character ($ % &), 1 capital letter & 1 number.
How do I use in-store?
Like any other credit/debit card stored on your eWallet. Select the MicroGifts card from your eWallet and tap as normal.
What should I do if a retailer asks me for a PIN when I Tap 'n' Go?
Please email support@microgifts.com with your details including your first & last name, email address, mobile number & date of birth. We will then verify your identity with our processor & send you a link to set up your PIN.
How do I use online?
Your card details are stored in the App. Click ‘view my cards’, then click ‘view card details’ and press the circle to turn card over for the CCV number.
Does my card have a spend limit?
Yes, the spend limit is $999 per day.
How do I view my card balance and transactions?
Log into the MicroGifts app and click ‘view my cards’ to check your available balance and transactions.
What is MicroGifts' customer service number?
The customer service number is 1300 000 889, and the support team is available Mon-Fri, 9-5pm.
As a ‘Platform as a Service’ technology, MicroGifts is hosted in the cloud & can be accessed from anywhere.
We individually configure our platform with all your individual business details for your rewards and communication requirements.
The Platform allows you to create multiple reward programmes, products and messages.
OTHER FEATURES:
- Send to one or many at once
- Create one image – multiple values
- Create multiple images – multiple values
- Create as many Products as you need
- Create pre-set message for pre-set date
Add my headline
Add my image and the value
Add my message
Add my logo
The MicroGifts Platform is built in a mobile first environment with digital technology that suits our busy modern world.
The PaaS cloud technology is designed for maximum productivity to ensure 99.9% uptime, ultimate cyber security and peace of mind. Using Digital Mastercard for our redemption network, we are able to offer instant redemption anywhere (in store, & online).
The recipient’s mobile digital wallets (Apple Pay / Google Pay) holds the Mastercard until it is required for use, just like a physical card. Using the mobile phone NFC capability the card can then be used using contactless Tap’n’Go.
The Platform is designed to give you hands on control over your programs, with live program balances and reporting. Budgets can be allocated by program, user and cost centre.
We can set up multiple users in your business with user profiles access tailored to your requirements. User budgets & spends can be limited, plus user profiles can be set to limit spend per card.
Users can also be granted bulk sending access or mobile app access for sending on the go.
The MicroGifts platform facilitates function reporting by program, user & cost centre.
You can compare spend over a period against budgets and remaining balances. You can also show for each card which mobile number or email cards they have been sent.
MicroGifts reporting can also be used internally to help calculate employer obligations for FBT reporting purposes.
